Access Change of Address Service

With the Change of Address service, you can change your address records with 22 Government departments (including E-contact Means for the Transport Department) and 6 non-governmental organisations (NGOs) in one go. Here you can learn about the key features of the service, how to use it and where to go for more information.

Online Convenience

With this online service you can simply enter your personal or company details once and update your records at multiple government departments and NGOs listed below. The service also gives you the flexibility to pause during the process and save the data so that you can retrieve it and continue later.

After application submission, you will receive an acknowledgement email on the condition that you have opted to receive it.

Applicable Government Departments & NGOs

You can make use of the service to update your address records with the following government departments and NGOs:

Government Departments

^ A Digital Certificate or “iAM Smart+” is needed.

* A Digital Certificate, “iAM Smart” / “iAM Smart+” or Taxpayer Identification Number (TIN) and eTAX password are needed.

# Either using a Digital Certificate, “iAM Smart” / “iAM Smart+” or uploading a copy of your identity document is needed. Meanwhile, uploading of address proof is required for all applications.

Non-Governmental Organisations

Processing Time

Your change of address notification will be processed within 14 days.

Other Government Departments

To update your address records with other government departments, you can click the link below for downloadable forms or relevant information.

Enquiries

If you would like to know more about the Change of Address service, you can contact the GovHK Help Desk at 183 5500 or access a list of frequently asked questions through the following link.